SHIPPING AND DELIVERIES
Free shipping fee to the UK, £15 to all European countries and £25 to the rest of the World. You can expect to receive your items 3-10 working days after purchase.
Unfortunately, at this time, we can only ship to one address per order. If your order contains items that need to be sent to more than one location, you will need to place a separate order for each address.
All goods are insured against theft and accidental damage whilst in transit from our Dispatch centre to their final shipping address. Once an item is delivered and signed for, it is no longer covered by insurance.
If for some reason a box arrives damaged, we recommend you either refuse delivery or make a note when signing that you’re accepting a damaged box.
It is possible to add items to an existing order only if your order has not already been processed and shipped. If you wish to add to an existing order and are unsure whether it has shipped, please email firstname.lastname@example.org. If your order has shipped, there is no way to add another item. You will need to place a new order with the additional item(s) you desire.
A shipping confirmation will be emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment. In addition, we will email a delivery confirmation once we receive notification that your purchase has been delivered.
Please note that we do not have any control over delays caused by destination customs.
Please note: Due to ongoing restrictions with Russian customs out of our control, we can currently only ship to a business/company address. Please enter a business address at the checkout stage and ensure you follow the tracking progress in case they require any further details during transit.